Sun Toyota

What to do in the Event of a Collision



Knowledge is your Best Insurance

Should you be involved in a collision, the following information will assist you when reporting the details of the accident to the police and in your communications with your insurance company.

Stay Calm

• Make sure no one is injured. If there are injuries, call for emergency assistance immediately

Report the Accident Immediately

• A police report will assist in filing and accident claim with your insurance company.

Make a Sketch of the Accident Site

• A sketch of the site showing the position of all vehicles and people involved will help when reporting details of the accident.
• Use your cell phone or digital camera to take photos which are a great help when trying to explain the circumstances of the accident.

Exchange Information

• Get appropriate information (name, address, phone, insurance etc.) from all parties involved ? including witnesses.

Don't Sign a Tow Authorization

• Your vehicle may be covered for Roadside Assistance (see explanation page 1, Your Rights as a Toyota owner) in either case, an authorized tow can be arranged. Simply call 1-888-TOYOTA8 (1-888-869-6828). For additional information on Roadside Assistance click here. 

Know Your Rights

• Contact your insurance company as soon as possible after the accident. Your insurance company may wish to direct you to a body shop they use to obtain a repair estimate. You do not have to accept this facility to repair your vehicle.
• Make sure your insurance company knows that you expect the repair to be carried out using Genuine Toyota Collision Parts.
• Make sure your insurance company knows that you expect your Toyota to be restored to its pre-accident condition at Sun Toyota Collision Centre.